Document & Report FAQs
Here are some common document- and report-related questions that we have received recently.
- Where do I go to get the most recent document/report packages?
- Does SoftPro support Microsoft Word 2016?
We update our website with the newest document packages. Visit now to verify that your own systems are up-to-date with the newest document fixes and improvements.
We are researching this right now. Although Word 2016 has not yet been officially been approved, we will confirm as soon as our testing is complete.
- Why does my CDF Page 2 split into a Page 2A and Page 2B?
- Why does my CDF Page 3 look strange on a refi?
- Why do the buyer signatures on CDF Page 5 roll onto a sixth page?
- Can I show both the buyer and seller signatures on the CDF Attachment?
Per federal regulations, CDF Page 2 should be split into 2A and 2B if there are more lines than can fit on a single letter-size page. If the form is split, all Loan Costs (sections A-D) must appear on 2A and all Other Costs (sections E-J) must appear on 2B. The document will automatically split into these two pages if you have too many lines to print on a single page.
The document does not automatically hide blank lines since the standard CDF samples include many blank lines. If you’ve added lines to one section, causing the form to split into two pages, you can manually delete blank lines in another section to collapse this back down to one page. Deleting blank lines in a template will add those lines back when the template is applied to an order – we are working on a resolution for this in a future service pack.
Make sure you are printing the ReadyDoc titled “Closing Disclosure Form (Refinance)” whenever you have the CDF option checked to “Use optional Closing Disclosure forms for transactions not involving seller”. The regular CDF document cannot be used when this option is checked, and will result in an incomplete form.
Per federal regulations, the Closing Disclosure Form is only supposed to span five pages in length. If the information on page five is rolling over to a sixth page, the most likely cause is that long names, addresses, or email addresses in the Contact Information section have caused the contact table to expand and push the signatures to an additional page. Abbreviating the long contact information will reduce the size of this section so the signatures can fit on page 5.
No, the seller signatures will never print on this form because it is intended only for the borrower. If your lender asks for a document with all fees signed by both the borrower and seller, you can provide a signed settlement statement.
- How do I get signatures to print on the seller’s disclosure?
- Why doesn’t the question mark area appear on page 1 of the seller’s disclosure?
While the original sample document from the CFPB did not include signatures, many lenders are requesting signed copies of the seller’s disclosure. The CFPB allows this. A document change was made in mid-October to support this request. The document will now prompt you to choose whether signatures should appear on Page 1, the Addendum, both, or neither.
The original sample document from the CFPB included this section on the seller’s disclosure, but the CFPB later said that this does not need to be displayed because it was originally intended for borrowers (who do not see this seller-only form).
- Do the ALTA settlement statements work with every file type?
- How do I get the signature lines to print on the settlement statements?
- Is there a separate version of the ALTA settlement statement for cash sales?
- Do CDF orders have “Place of Settlement” fields for documents like HUD & GFE orders?
Currently, the ALTA settlement statements are developed to work with CDF files. Master settlement statements work with every file type.
In Select, the signatures on these forms are controlled by the “Print signatures” section of the Escrow/Closing Options screen in your order. If you always want signatures to print on the final settlement statements, we recommend you check the “Final Settlement Statement” print signature option on this screen in your default template.
Yes, ALTA has a modified version of the form for cash sales. In SoftPro, the combined and cash sale versions of the form are handled by a single document in the ReadyDocs tree named “ALTA Combined or Cash Settlement Statement”. This ReadyDoc will look at your order data to determine whether or not to print the cash sale version of the form.
Yes, these fields are used on the ALTA settlement statements and can be included on other custom documents. These fields were added in v4.0.4 on the Escrow/Closing Options screen in the order.
- How do I get the signature lines to print on the settlement statements?
In Select, the signatures on these forms are controlled by the “Print signatures” section of the Escrow/Closing Options screen in your order. If you always want signatures to print on the final settlement statements, we recommend you check the “Final Settlement Statement” print signature option on this screen in your default template.
- When is this form required?
- Where will T-64 data print on the CDF?
- How does the “Title Insurance Premiums” section work?
- How does the “Fees Paid to Settlement Agent” section work?
- How does the “Real Estate Commission Disbursement” section work?
- How does the “Other Disclosures” section work?
This disclosure is required for all orders in the state of Texas that issue a Closing Disclosure. Its purpose is to disclose the true title premiums as well as any fees not itemized on the CDF.
Data will print in the Fees Paid to Settlement Agent, Commission Disbursement, & Other Disclosures sections of the Closing Disclosure Form. CDF lines that have multiple charges will print an itemization of those charges in Fees Paid to Settlement Agent & Other Disclosures (See bullets below for more detail on these sections).
In Select, the information in this section pulls from the Commitment Schedule D screen.
This section will look for fees paid to the settlement agent (the contact selected as the settlement agent on CDF page 1). Since this form is printed in addition to the CDF, TDI does not require that any fees already itemized on the CDF itself also be listed here, but any fees that are lumped together on the CDF as multiple charges will be itemized here if paid to the settlement agent. For example, if line C.08 has a single fee for $100 paid to the settlement agent, that fee would not print here because it is already disclosed on the CDF in full. If line C.08 instead had two charges that total $100 paid to the settlement agent, one line would appear here for each charge to disclose the details of those two charges. Also, TDI does not require fees paid outside of closing to be disclosed here as such, only that they be itemized here like any fee paid at closing.
Commission details will print here only when a fee is paid from the commission to a third party.
This is done by splitting the commission amount in the Payee grid and either choosing a person in the Payee Name drop-down or selecting a different Payee Code.
Fees that are lumped together on the CDF as multiple charges will be itemized here. For example, if line C.08 has a single fee for $100, that fee would not print here because it is already disclosed on the CDF in full. If line C.08 instead had two charges that total $100, one line would appear here for each charge to disclose the details of those two charges. Fees that are itemized in the other sections of this document will not print again here.
- My lender is asking for a HUD-1 for the seller on a CDF loan – what should I do?
HUD-1 statements should not be used for this purpose, but there are several other documents available that should meet the lender’s needs. The Closing Disclosure Form (Seller) discloses all fees paid by the seller, and has the option for a seller signature if the lender requires it. The lender may also want a full settlement statement with all charges signed by both parties – use either the Master Settlement Statement or ALTA Settlement Statement for this purpose, not the HUD-1.