SoftPro's technical support staff is the best in the industry. Use the information below to contact us. In order to help us provide you with the most efficient support during this busy time, please address the three points below before you contact us (feel free to copy and paste this info):
Preliminary Information
- Provide your contact info
- Is this an urgent request? email support@softprocorp.com . If not, you may call us at one of the numbers listed at the bottom of this screen.
- Is an email reply acceptable?
- How severe is your issue?
- Organization name & product serial number.
- Contact person's name, phone number, & email.
- Include your Select version number.
- Name and version number of the operating system you are using (Windows XP, Windows Vista, etc).
- Give a detailed description of your issue or question
- Please provide a clear description of your issue or question.
- If possible, include the text of any error message encountered, if possible.
- If possible, include images or screen shots that might assist us in understanding your request.
SoftPro Annual Maintenance Service
Subscribing to SoftPro’s Annual Maintenance Service program can extend technical support service. For more information, e-mail SoftPro Sales at sales@softprocorp.com.
|
Solution Center phone/fax: |
Toll Free: (800) 848-0143 / Local (919) 829-1122 / Fax: (919) 755-8350 |
|
Solution Center hours |
Monday to Friday, 8:00 A.M. to 5:30 P.M. EST. |
|
Monday to Friday, 8:00 A.M. to 10:00 P.M. EST. Saturday, 11:00 A.M. – 2:00 P.M. EST. |